Privacybeleid

1. De reikwijdte

1.1 This policy describes the types of Personal Data the Company collects about natural persons and how it processes, shares with third parties, and secures that data.

1.2 Dit beleid heeft betrekking op informatie die gerelateerd is aan een geïdentificeerde of identificeerbare natuurlijke persoon. Een natuurlijke persoon is identificeerbaar wanneer deze direct kan worden geïdentificeerd, of via een combinatie met aanvullende informatie waarover wij beschikken of toegang toe hebben.

1.3 In this Policy, "processing" means any operation involving the use or collection of Personal Data, including managing, structuring, and storing Personal Data.

1.4 Our services are intended for a general audience and not for use by anyone under the age of 18. We do not knowingly collect or request information from anyone under 18, nor do we knowingly permit such individuals to use our services. If we discover that we hold information about children, we will delete it as soon as we become aware.

2. Welke persoonsgegevens hebben wij van u

2.1 We collect personal data when you access the service and channels or visit our website. In certain cases, we may ask you to provide your personal data.

2.2 In other cases, we collect your personal data by analyzing how you use our Services or service channels, or by receiving your information from our external partners.

3. Geen verplichting om persoonsgegevens te verstrekken

3.1 You are not required to provide Us with any personal data. In certain circumstances, however, you may choose not to provide Us with personal data. This may prevent Us from delivering the Services or prevent users from accessing the website.

4. Welke persoonsgegevens wij verzamelen

4.2 The information collected is not personal data and cannot be used to identify you.

4.3 Persoonsgegevens die wij van u ontvangen: alle persoonsgegevens die u zelf aan Ons verstrekt wanneer u via Ons verbinding maakt met een online handelsplatform van een derde partij.

4.4 Personal data you provide directly to third-party platforms to enable trading: this includes your full name, address, telephone number, and email address.

5. Rechtsgrondslag en redenen voor de verwerking van persoonsgegevens

5.1 The company processes your personal data for the purposes described in this chapter and in accordance with the applicable legal basis.

5.3 For more information about the processing required to protect legitimate interests, please contact us by email.

5.4 The following sets out the purposes and legal bases on which we may use the information you provide:

6. Doorgifte van persoonsgegevens aan derden

6.1 The Company may also share Personal Data with third-party service providers, such as hosting and storage providers. This includes IP address data and user experience analysis.

6.2 You may also ask us to share specific Personal Data about you with third-party trading platforms. In those cases, we provide the Personal Data you give us to those third-party trading platforms. Their use of your Personal Data is governed by their own privacy policies. Your Personal Data may be shared with more than one trading platform.

6.3 The Company may share Personal Data with affiliated entities or business partners. This helps the Company improve and optimize the products and services it provides to its clients.

6.4 Where necessary to protect the rights or assets of third parties, the Company may share Personal Data with regulatory, local, or other official authorities.

6.5 We may also share Personal Data about you with potential investors or buyers, or with lenders to the Company or to any other company within the group, in the event such a transaction occurs (including the transfer or sale of assets belonging to the Company or to any other company within the group) or as part of a merger, restructuring, consolidation, or insolvency of the Company or any other company within the group.

7. Cookies en diensten van derden

7.1 We may use third-party services, such as advertising partners that place ads on our website or analytics companies. These companies may also use cookies or similar technology.

7.2 Cookies are small text files placed on your device each time you visit or open the website. They collect information about your preferences and browsing behaviour to improve your experience, remember your settings, and tailor the products and services you may find valuable. Cookies are also used for statistics and analytics.

7.3 Some of the cookies we use are session cookies. These are temporarily downloaded to your device and remain active only for a short time, until you close your browser. Other cookies are persistent. Persistent cookies stay on your device for some time after you close your browser. They help the Website recognise you as a returning user and allow users to return to the website.

7.5 Please note, however, that if this occurs, some or all of the Website's functions and features may not work as expected.

Kennisgeving over online tracking: Deze service ondersteunt momenteel geen do-not-track-signalen.

8. Bewaring van persoonsgegevens

8.1 The company retains your personal data for as long as necessary to fulfil the purposes of processing described in this policy, or for longer periods where permitted under applicable laws, regulations, policies, and orders.

8.2 We share your personal data with third-party trading platforms for a period of 12 months. If you agree, we will continue to share your data for a further 12 months.

8.3 We regularly review the personal data we hold to confirm it is no longer needed.

9. Internationale overboekingen

9.1 Your personal data may be transferred to other countries, including to a third country or to international organizations. The company takes all necessary measures to protect the personal data you provide and to ensure that users can exercise their rights and access effective legal remedies.

9.3 We can provide details on the security measures we apply to protect your personal data when it is transferred to third countries or international organisations. Email us at: support@duinwaardiek.com

10. Beveiliging van persoonsgegevens

10.1 We have implemented appropriate organizational and technical safeguards to protect personal data, including measures to prevent the accidental or unlawful destruction, loss, or alteration of personal data.

10.2 We cannot guarantee that the security of your Personal Data will be maintained without error. Nor can we be held liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, the disclosure of Personal Data resulting from transmission errors, unauthorised access by a third party, or any other cause beyond our control.

10.3 Where required by law or by other obligations beyond our control, we may need to disclose your Personal Data to third parties, such as government authorities. In such cases, we have no control over the security measures those third parties apply to your Personal Data.

10.4 Personal Data cannot be transmitted with complete security over the internet. The Company cannot guarantee the security of Personal Data you transmit to Us over the internet.

11. Hyperlinks naar websites van derden

11.1 The website contains links to third-party sites and applications. These sites and applications are not under the Company's control. We are not responsible for the collection or processing of Personal Data by these websites or apps. This Policy does not apply to actions carried out through such sites or apps.

11.2 When you visit any third-party website or app, we recommend reading their privacy policy before deciding to open or use it. We also advise caution before providing them with your Personal Data.

12. Wijzigingen in dit beleid

12.1 We may amend this Policy at any time. When we make changes, we will notify you by publishing the updated Policy on our website.

12.2 In addition, when we make significant changes to this Policy, we will seek to notify you through methods we deem appropriate and will publish an announcement on our website.

12.3 Unless expressly stated otherwise, any changes take effect upon publication of the revised Policy.

13. Uw rechten

13.1 You have the right to ask us to verify the accuracy of the Personal Data we hold about you, correct any errors, and delete any Personal Data we do not need. You may also restrict the scope of how your personal data is processed.

13.2 If you are a resident of the EEA, please refer to this page. These rights apply to the information you provide in connection with your Personal Data. To exercise the rights available to you, send an email to the address below.

13.3 Right of access The Company may verify whether the Personal Data processed about you is accurate. If so, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data being processed at that time and may charge a reasonable fee for any additional copies. The data will be made available electronically upon your request. The right to access Personal Data must not conflict with the rights and freedoms of others. If a request adversely affects the rights and freedoms of another person, the Company may refuse to comply or limit its ability to do so.

13.4 Right to rectification The Company is entitled to correct inaccurate Personal Data. You have the right to request that incomplete Personal Data concerning you be completed, taking into account the purposes of the processing.

13.5 Right to erasure The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and there is no other legal basis for the processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data concerning you that is based on legitimate interests pursued by Us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with the company's legal obligation. This right does not apply where the processing is necessary (a) to comply with a legal obligation requiring processing under European Union law or the law of a Member State; or (b) to establish, exercise, or defend legal claims.

13.6 Restriction of processing If you are concerned about the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data. Where you request such a restriction, your Personal Data may only be stored with your consent, to establish, exercise or defend legal claims, to protect the rights of another natural person, or for reasons of substantial public interest within the European Union or a Member State.

13.7 Recht op gegevensoverdraagbaarheid Als de verwerking automatisch verloopt en gebaseerd is op toestemming of op een contract waarbij u partij bent, hebt u het wettelijke recht om de Persoonsgegevens die u aan het Bedrijf hebt verstrekt in te zien. U mag verzoeken dat het Bedrijf deze Persoonsgegevens rechtstreeks aan een andere verwerkingsverantwoordelijke overdraagt, voor zover dit technisch haalbaar is. Het uitoefenen van uw recht op gegevensoverdraagbaarheid laat uw recht op wissing onverlet. Het recht op gegevensoverdracht doet geen afbreuk aan de rechten of vrijheden van anderen.

13.8 Right to object You have the right to object at any time to any use of Personal Data relating to you that is based on legitimate interests pursued by the Company or a third party. This includes profiling based solely on these legitimate interests. Where we can establish compelling legitimate grounds for processing Personal Data, we may continue processing only if you cannot demonstrate that your rights, freedoms, or interests, or the exercise, establishment, or defence of legal claims, override those grounds. With regard to direct marketing, you have the right to object at any time to the processing of Personal Data relating to you.

13.9 Right to withdraw consent You may withdraw your consent to Our processing of your Personal Data at any time. This does not affect the lawfulness of any processing based on your consent before its withdrawal. You have the right to lodge a complaint with the supervisory authority. You may bring such a complaint before a supervisory authority established by a Member State to protect individuals' fundamental rights regarding the processing of Personal Data within the European Union. The laws of the European Union and its Member States may limit your rights concerning your Personal Data, as further described in this section 13.

13.10 We will provide the information you are entitled to under paragraph 13 of this agreement within one month of receiving your request. Where necessary, this period may be extended by up to two further months, depending on the nature and number of requests. We will inform you of any such extension, and the reasons for it, within one month of receiving your request.

13.11 Unless otherwise required under Article 13 of the Act, any information you request under your Article 13 rights will be provided free of charge. Where a request is unfounded or excessive, in particular where it is repeated, we may charge a reasonable fee to cover the administrative cost of providing the information or taking the requested action. We may also decline to act on the request.

13.12 If we have doubts about the identity of the person who submitted your request, we may ask the person making the request to provide reasonable proof of identity.